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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Registration

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A completed registration form is required to secure a place. A non-refundable registration fee of £100 and a refundable deposit of £300 are payable at booking. The deposit will be deducted from your child’s first invoice.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Attendance

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The minimum attendance requirement is 2 full days. The agreed weekly attendance pattern once your child has started can only be amended once one month's written notice has been provided.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Fees & Payment

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Fees are payable monthly in advance via Famly. It is the responsibility of parents to pay their child's fees. Invoices will be issued on the 22nd of each month and will be due for payment on the 1st of the month. Late payments will incur charges of £25 and could result in the child’s place being withdrawn.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Charges & Refunds

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All booked sessions must be paid for regardless of attendance. No refunds are given for sickness, holidays, bank holidays, inset days, or unavoidable closures. Late collection will be charged at £10 per 15 minutes or part thereof.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Inclusive Fees

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Fees are fully inclusive of food (all meals, snacks and drinks consumed at nursery, including formula milk), non-food consumables (all nappies, wipes, suncream and emergency medicine), and extracurricular activities.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Opening Hours

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The nursery operates 7:45am – 6:30pm, is open 52 weeks per year, and closes on bank holidays and inset days (which are chargeable).

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Notice & Termination

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One month’s notice is required for cancellations or session changes. The nursery may terminate care immediately in cases of non-payment or inappropriate behaviour.

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Key Terms and Conditions | Bright Start Nursery | Nursery Royal Wharf E16 | Bright Start Nursery Royal Wharf | Nursery Royal Docks

Agreement

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We reserve the right to update or amend Terms and Conditions at any time. One month’s notice will be given of any changes made. The nursery is operated by Bright Start Nursery Ltd ©2026 All Rights Reserved.

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